Standard
For general questions, answers within 12 hours; email and help desk are this level's main channels
Each tier has different time and channel
For general questions, answers within 12 hours; email and help desk are this level's main channels
Accounts, login, and app issues are answered within 3 hours; Dhaka users rate this higher
In urgent cases, 30-minute priority support; separate follow-ups for bKash and Nagad verification
Giving 3 pieces of information speeds up
Enter username, registered number, and last login time; this helps the team locate the correct account in one go
Android version and TAKA3 App issues; briefly note them; if installing APK, mention it
Provide the reference number for bKash, Nagad, or Rocket; then the Dhaka-based team will quickly verify
Choose the channel that fits your situation
For documents, screenshots, and long explanations, this is a good general reply that arrives within 6 to 12 hours
For quick questions, you can start chat within 5 minutes
There is a short guide on running, login, and app setup; viewing it first saves a lot of time
Dhaka, Chattogram, and Sylhet users get faster priority when submitting tickets in the same format
These are the most useful numbers for this page
4.3 rating. 20,138 reviews. 599K+ active users. 241+ games. Launched in 2015. Available in 20 countries.
You will get most answers by viewing these 3 pages
New here TAKA3 Guide for Newcomers Check app issues TAKA3 App page Will help with payment questions Payment support Open